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Management principles and management policies

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Management principles and
management policies

Management principles

  1. 1
    To create future of value for the society, industry and customers through wide range of financial business
  2. 2
    To pursue real customer satisfaction (customer happiness), think and behave from the perspective of customers
  3. 3
    To create corporate environment where employees become more developed and find their job rewarding through the company's growth

Management policies

  1. 1
    We will swiftly provide comprehensive solutions to our customers by fully utilizing the significant expertise and comprehensive capabilities in our lease, credit, card and finance business.
  2. 2
    As a member of Sumitomo Mitsui Trust Group, we will adhere to the principles of sound management based on a high degree of self-discipline with the background of "Fiduciary Spirit" and establish strong credibility from society.
  3. 3
    We will strive to fulfill all shareholder expectations by creating distinct values through new business models fusing the various functions featuring the trust bank group.
  4. 4
    We will offer a workplace where the diversity and creativity of our employees are more fully utilized to add value to the organization and where employees can have dream and pride and be highly motivated in fulfilling their missions.

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